Change

Change involves people and can trigger emotions, uncertainties and contradictions. Thus, it is not enough just to manage change. A successful change process involves forward-looking leadership.
 

Although change is inevitable, successful change leaders know the importance of the human element. It is tempting to focus on the development and execution of rational plans and processes rather than facing the more challenging yet critical human issues.
 

The challenge does not lie in change itself but in successfully leading people through the transition phase. Change itself focuses on the external (new structure or strategy) but transition focuses on the internal (a psychological realignment that employees need to undergo before change can be successful).