
Case Study HR Service Company
Mid-sized HR services company needing to address employee engagement, motivation and stress issues.
​
Results after 1 year
-
15 – 20% improvement in employee confidence levels.
-
Settled teams with greater openness and cohesion.
-
Increased personal freedom in dealing with critical client interactions.
​
Solution modalities
-
Team workshops.
-
Personal coaching sessions
-
Journaling, feedback and reviews.
We helped
-
Co-think critically with clients.
-
Improve and sustain self-confidence.
-
Life balance tools and stress dissolution exercises.
-
Become free of past emotional issues affecting interaction with clients and colleagues.

Issues brought to us by the management/owner
-
Employees lack confidence and the ability to portray confidence when dealing with bigger clients.
-
Inability to look at the bigger picture, impacts, outcomes and the ability to be naturally curious and ask questions to uncover larger ideas and solutions.
-
How to challenge clients’ views and ideas and the ensuing discomfort in a respectful, engaging and meaningful way?
-
How to maintain one’s personal focus and balance while working through stressful work periods?
​
Analysis and Discovery
-
Lack of clarity in communicating with clients with crisscrossing delegation lines.
-
Emotional boundaries were compromised due to a culture of excess engagement with employees’ personal issues.
-
Client managers were overwhelmed by bigger clients and their demands.
-
Personal life balance was missing which increased work stress.
​
Our Solutions
-
Critical thinking tools – engaging clients actively to manage expectations and delivering results.
-
Holding a wider vision for oneself, while participating and co-creating the vision of the organization.
-
Building self confidence through techniques of self- appreciation and strengthen the ability to integrate their performance and success within themselves.
-
Mindfulness exercises and life balance tools for releasing accumulated stress.